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Practice safe
sharing in
 Jira Service Management
Protect sensitive file attachments with end-to-end encryption and two-factor authentication for customers and agents.
 

End-to-end encryption made easy

Team Secrets uses bank-grade encryption to protect your file attachments from the moment you start uploading until they are opened by the recipient. Snooping on the transfer or stealing the file will result in something completely undecipherable.

 
 
 

Real recipient verification

Team Secrets ensures that anyone opening your file attachments is authenticated with two-factor authentication using a one-time password sent via email.

Custom S3 bucket storage

Team Secrets lets you choose your own AWS S3 bucket for storing encrypted secrets. Learn more on how to configure your custom S3 bucket.

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Security comes first when supporting customers

Customers shouldn’t need to compromise on the security of their private data when making support requests. Your company shouldn’t need to risk the liability of a data breach. Team Secrets lets you determine exactly which team(s) can securely exchange files with customers and we make sure only the right people gain access.

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Audit log

Track every action and attempted access for your secrets. A new Jira activity panel shows every attempt to created, delete, or access your secret files and encrypted text.

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 *Special Note: Additional features and flexibility are available in Team Secrets when used for internal sharing only. The full feature set applicable to Jira Core & Jira Software applies, as seen here.