Team Secrets Support

Team Secrets uses Intercom to support our customers via live chat and email.
Choose how you'd like to communicate with us below:

You can also file a service desk ticket directly with us here:


Frequently Asked Questions

How do I cancel Team Secrets for Gmail?

We're sorry to see you go!  Follow these steps:

  1. Navigate your browser to
  2. Make sure you are logged in with the same account you used when purchasing Team Secrets
  3. Click "Subscriptions & services" on the left side of the screen
  4. Under "Active" you should see an item for "Secure Gmail Attachments" - it may also be called "Team Secrets: Encrypt Gmail Attachments"
  5. Click "Manage"
  6. Under "Subscription status" click "Cancel subscription"
  7. On the dialog asking "Are you sure you want to cancel your subscription..." click "Cancel subscription"
  8. Ensure that it now states "Inactive" under "Subscription status"